Your account security is most important to us, and verifying your account is a very simple process using Online Verification Tool!

Bally Bet Sportsbook & Casino uses a verification agency to confirm your name, date of birth, and address. Most of the time available records can verify your information and your account can be verified automatically.

In certain circumstances, we might not be able to verify your identity and ask you for ID documentation to verify your identity. Not to worry! If that’s the case, you will be redirected to our online safe and secure document verification page for verification.

Verify Your Identity by Uploading Your Document
Verifying your account is a very simple process when you use Online Document Verification! You can use an image of a government issued ID card like a driver’s license, Passport or ID card which can be used to verify identity.

How does it work?
It’s quite simple! If we are unable to verify your identity automatically, then you will be redirected to a Verify Your Identity page. To submit your documents, please click on “UPLOAD YOUR DOCUMENTS”. Please note, if you are not logged into your account, your will be prompted to do so.

What documents will I need to send in?
You will need to provide either your driver’s license, passport or a government-issued ID card.
*Note: The information on your document must match the details used to create your account.

How do I upload documents?
We’ve streamlined this process for you!

On desktop: To upload documents, first upload the document images to your computer, ensuring that the images are clear and legible.
* Maximum accepted file size: 5Mb

On Mobile / App: To upload documents, you will need to use your phones camera to take a photo and follow the screen instructions.

 Here are some helpful tips on taking a photo of your identification:
• We recommend using the Bally Bet Sportsbook & Casino App or Mobile website for a better ID verification experience.
• Place the document on a dark, flat surface in a well-lit room.
• Position camera directly over document (not angled), avoid glare.
• Fill the screen, but the background surface borders all corners of the document.

What happens next?
If your document matches the information you used to create your account, you will be automatically verified, cleared to deposit, and able to begin enjoying our site!
Note: Most verifications are completed instantly.

If the details on your document do not match your registered details or if another issue arises with the uploaded document, you will need to re-upload a new identification.

Other methods to verify identity:

Live Chat- You can contact our dedicated Customer Support team at any time to submit your documents for verification.

Send an Email-You can also submit your identification for manual verification. For full details on how to use this method, please click here.  

Please note verification can take up to 72 hours to be completed.