When does my Session Limit reset?
A Session Limit operates on a daily basis and resets either at midnight or 24 hours after you’ve used all your time, whichever is later.
For example, if you have a 60-minute limit and play for 1 hour starting at 10 AM, you can play again after 24 hours from when your session ended. So, if you play at 10 PM for 1 hour, you'll be able to play again after 11 PM the next day, which is 24 hours after your last session.
If you split your session throughout the day, the reset time starts after your last game. For instance, if you use 30 minutes at 10 AM and then play for the remaining 30 minutes at 8 PM, your limit will reset at 8 PM, as that is 24 hours after your last play session.
If you would like any more information about our Responsible Gaming policy and staying in control, you can check our full policy at https://on.ballybet.ca/responsible-gaming or contact Support via support@on.ballybet.ca or through our Live Chat service to the right of this page.