A Session Reminder is a helpful tool to track your play on our site, showing both the amount wagered and the time elapsed since you logged in. Once set, the reminder will be displayed at least every hour.

You can customize the frequency of reminders to every 15 minutes, 30 minutes, or 1 hour. The reminder will remain in effect indefinitely unless you choose to adjust or remove it.

To set a Session Reminder:

• Log into your account.
• Click on the ‘Menu’ button in the top left corner.
• Scroll down to ‘Play Responsibly.’
• Select ‘Safer Gaming Tools.’
• Choose ‘Session Reminder.’
• Select your desired frequency (No Reminder, 15 minutes, 30 minutes, or 1 hour).
• Confirm your selection by clicking ‘Save Session Reminders.’

Please note that a Session Reminder will run indefinitely unless you decide to change or remove it. Any adjustments require confirmation from your account.

If you would like any more information about our Responsible Gaming policy and staying in control, you can check our full policy at https://on.ballybet.ca/responsible-gaming or contact Support via support@on.ballybet.ca or through our Live Chat service to the right of this page.