It's never been easier to play responsibly! You can take a break from gaming with us for a specific period. To create a Cool Off on your account:

• Click on the 'Menu' button in the top right of your screen.
• Scroll down to 'Play Responsibly'.
• Click 'Safer Gaming Tools' and select 'Account Cool Off'.
• Choose the time period for your Cool Off.
• Review your selection.
• Click 'Continue' to set the Cool Off.

Once confirmed, you won't be able to log into your account, deposit, or place any wagers during this time. Your account will automatically reopen once the selected period has expired.

Note: Please be advised that Customer Support cannot override any limits set in place.

If you would like any more information about our Responsible Gaming policy and staying in control, you can check our full policy at https://on.ballybet.ca/responsible-gaming or contact Support via support@on.ballybet.ca or through our Live Chat service to the right of this page.