Email Verification
Welcome! We’re glad you’re here! To ensure the security of your account, we take several important precautions. One of these steps is email verification, which helps protect your account and ensures your details are correct. Below, you'll find answers to some frequently asked questions about email verification. We're here to assist you!
Why Do I Need to Verify My Email?
Verifying your email helps us confirm that you can access your registered email and ensures the address belongs to you. This protects your account from unauthorized use and allows us to communicate important updates, such as login info, security alerts, and withdrawal notifications. You’ll need to verify your email before making a withdrawal.
How Can I Verify My Email Address?
Verifying your email is quick and easy! After registering or updating your email, you’ll receive a verification email. Just click the link in the email to confirm your email address, and you’re all set.
What Do I Do If I Haven’t Received the Verification Email?
Sorry about that! If you haven’t received the email, please double-check your email address in Menu > Account > My Details. If it’s incorrect, you can update it.
Sometimes our verification emails end up in the Spam or Junk folder, so please check there. To ensure future emails go through, add us to your ‘Safe Sender’ list or Address Book.
If you need further assistance, please contact our 24/7 Customer Service Live Chat. We’re here to help!