We can email you with a reminder of your username; simply follow the steps below to access your account:
- Select 'Forgotten Details?' on the login screen
- You will be directed to the “Forgot Password” screen.
- Enter the email address linked to your Bally's account, date of birth and postal code.
- You will now receive an email with your username, and an option to reset your password if you need to.
- Check your email inbox and spam folders if you have not received the email.
- Enter your username and log in with your existing password.
- Enjoy the games!