Forgotten password or Locked account
We are sorry you are not able to login at this time. However, if you have forgotten your password, there is no need to worry as you can reset your password at any time!
Simply follow the steps below to access your account:
- Select 'Forgotten Details?' on the login screen.
- Enter your Email Address and Date of Birth.
- An email will be sent to your registered email address with a link to reset your password. Please note this link is only valid for 30 minutes.
- You will then be prompted to create a New Password.
Once completed you will be able to login in with your new password and enjoy the games!
Your account will be temporarily restricted after three consecutive failed password attempts. Please contact the Customer Support Team for assistance reactivating your account.