What do I do if I have not received the verification email?
We are sorry you have not received your verification email.
If you have not received the email, please check that you have provided us with the correct email address when registering. This can be checked in the My Details section of the My Account page on our website. If your email is showing incorrectly, please click Edit to change the details, then click the Resend Email button on the My Account section to resend the verification email.
Our verification email can sometimes be identified as Spam, so please check the Spam or Junk folder on your email account. Make sure we are on your 'Safe Sender' list or registered in your 'Address Book' in your email account to ensure that the email is not automatically blocked or deleted.