Why am I getting a white screen when I load the game on my mobile or tablet?
Some of our games are supplied by 3rd party providers. If they are experiencing any network issues you may have problems accessing the games, we suggest you wait and try again later, or clear the temporary internet files from the device.
In order to resolve any freezing, disconnection or display errors when playing on your device, it may be beneficial to delete the App and then re-download it. This works similarly to clearing Temporary Internet Files and Cookies on a computer, and allows our App to load up completely afresh.