Confirm Your Identity

Please follow and use the instructions below.

Step 1: Take two pictures - one close-up of your valid government-issued photo ID and one of yourself holding that ID under your chin, so that we can verify your identity. (For helpful tips for submission click here)
Step 2: Submit the two photos via online form below.

Alternatively, you can send email to, or through Live Chat.

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Add file or drop files here


    If you have any questions, please contact our customer support team via phone at (877) 378-4544, via email at, or via Live Chat .