Our integrity as a responsible, entertaining, and fair-play gaming operator is our most important asset which we take very seriously. One of our most important and fundamental guiding principles is player trust. We demonstrate this uncompromising approach to player trust and compliance with its licensing requirements via the following commitments:

Game Fairness

All games are extensively tested and reviewed before release.

The outcome of all game results are determined by our Random Number Generator (RNG) to ensure fair play and honest payouts. All games have clear and concise game rules which are easily visible where appropriate payout tables are displayed within the respective game console. Patrons can view their game results, wagers, deposits, and withdrawal records at any time via the Wallet section of the site or by contacting our Customer Support Team who are trained to help them. 

We are here to educate players and help them find and understand all game resources. We want all of our patrons to understand the rules and the risks associated with each game before they play. Below are some resources within each game that are available and standardized by the game developers to ensure full visibility.  

Random Number Generator: The random number generator, or RNG algorithm, guarantees transparency and fairness of online casino games. It is a sophisticated system that ensures an unbiased outcome of casino games by generating random numbers and results. 

Pay Tables: A pay table is the name for the list of payouts on a slot machine or video poker machine. The table shows each combination of symbols and the number of coins bet and how many coins (or credits) the bettor will win. Each slot game will have its own individual Paytable. Paytables are found within the game itself, after being geolocated. All games have clear displayed game rules and bonus game rules (if applicable).

Return to Players: RTPs are displayed in all games to keep the player informed on how much money they can estimate to win back.  Return to Player (RTP) is the term casinos use to describe the percentage of all the wagered money a VLT or slot machine will pay back to players over time. For example, if you make a hundred $1 bets on a machine on which the RTP is 90%, you might expect about $90 in wins.  

Bally Bet Sportsbook & Casino is committed to dispelling gambling myths.  

MYTH: You can improve your chances of winning by employing strategies that focus on hot and cold numbers, odd and even numbers, or analyzing past winning numbers.

FACT: While certain games may display past winning numbers, odd/even numbers, or hot/cold numbers, please understand they are strictly for entertainment purposes and will not improve a players chances of winning.

MYTH: You have to gamble every day to be a problem gambler.  
FACT: A problem gambler may gamble frequently or infrequently. Gambling is a problem if it causes problems. 

MYTH: I almost won; I must be due for a win
FACT: “Almost” winning in no way means that a real win is just around the corner. Future gambling outcomes are in no way influenced by previous outcomes

MYTH: As long as I play within a budget, I’m gambling safely.
FACT: Playing with a set budget is a great way to stay away from financial harms. But if your gambling impacts other important areas of your life like time spent with loved ones, it may be a sign you need help.

MYTH: If I keep gambling, my luck will change and I’ll win back the money I’ve lost.
FACT: Each time you place a bet, the outcome is completely independent of the previous one. That means that the odds are no more in your favor on the tenth bet than they were on the first bet. Over time, the more you risk, the more you lose.

MYTH: Problem gambling is not really a problem if the gambler can afford it.  
FACT: Problems caused by excessive gambling are not just financial. Too much time spent on gambling can lead to relationship breakdown and loss of important friendships. 

For more information on Myths vs. Facts relating to gambling, you can visit https://www.1800gambler.net/myths   

Licensing and Regulation

Bally Bet Sportsbook & Casino complies with the regulations of the Alcohol and Gaming Commission of Ontario and passes the strict testing of iGaming Ontario (iGO), the regulatory arm of the province. Patrons must be physically located in Ontario to play our real cash games. It is a Federal offense for persons physically located outside of Ontario to engage in Internet or mobile wagering through an Ontario casino unless explicitly authorized by the Alcohol and Gaming Commission.

 Responsible Gaming

We are committed to providing a responsible gaming service that provides patrons with self-help account control options and tools.

• Deposit control limits

• Session limits / Session Reminder

• Spend limits

• Loss limits

• Patron account cool-off facility

• Patron account self-exclusion facility

• Self-help industry information contacts 

• Connex Ontario- https://www.connexontario.ca/en-ca/ 
• Ontario iGaming - https://igamingontario.ca/en/player/responsible-gambling 

You may request to voluntarily exclude access to your online account by contacting us via Live Chat. For more information, please visit our page here and scroll down to Account Self-Exclusion.