How to View Your Wins and Losses

Getting information about your wins and losses is fast and convenient! You can easily access almost all of your gaming activity directly from your account, without having to wait for a report or contact Support. Real-time information is available, so you can check your wins, losses, and transactions anytime, all in one secure location.

View Your Own Activity

You can check up to 12 months of your gaming history directly on the site:

1. Log in to your account.
2. Go to Wallet > History.
3. Review your transactions, including wagers, wins, deposits, withdrawals, and games you’ve played within the 12-month span.

This is the fastest way to keep track of your spending, winnings, and overall results.

What’s in the Win/Loss Statement?

Your Win/Loss Statement includes:

• Total Winnings – how much you've won.
• Total Losses – how much you've lost.
• Net Win/Loss – the difference between winnings and losses.

Requesting a Full Win/Loss Statement or Older Records

Online gaming in Ontario is managed by iGaming Ontario and any request for gaming history or account information that you cannot access yourself, older than 12 months, due to an account closure, needs to be submitted directly to them. These requests are handled under Ontario’s Freedom of Information and Protection of Privacy Act (FIPPA).

You can easily submit your request here: Freedom of Information Requests | iGaming Ontario. iGaming Ontario will work with your gaming operator to provide the information you need.

If you have any questions, you can also reach out to FOI@igamingontario.ca for help.

Need help? We're available 24/7 and here to help!