How Do I Reopen My Account?
We’re happy to see you back! If you previously closed your account (and it wasn’t under responsible gaming or self-exclusion), you may request to have your account reopened.
How to Request Account Reopening
To begin the process, simply contact our Customer Support team. They will review the details regarding your account closure and determine whether it is eligible to be reopened.
Review Process and Timeline
Depending on your closure reason, it may take up to 72 hours to review your request. Once a decision is made, we’ll notify you via email.
Welcome Back
Thank you for your patience—we’re excited to have you back and ready to get you playing again!
Need help? We are here 24/7 and happy to offer assistance.