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How to Check Your Limit Progress

Taking control of your play is a great step, and we’re glad you’ve chosen to set limits on your account. Limits can help you stay in control of your spending and enjoy your experience with greater confidence. Checking your limit progress regularly is a simple way to see how close you are to the limit you’ve set.

To check your limit progress:

  1. Log in to your account and go to the menu section located in the upper-right corner. 
  2. Scroll down to Play Responsibly, select Safer Gaming Tools. 
  3. Select the limit you've applied to your account and click on that specific limit to expand it.
  4. Once expanded, you’ll be able to see how much of the limit you have remaining for the current period.

If you’d like to review previous limits as well, select RG Limit History to see limits applied to your account over the past 12 months. This includes the Period, Limit, Status, and Date.

If you’re unable to log in to your account—for example, if you’re currently locked out due to a limit or restriction—you can still check your limit progress. 

Additional Responsible Gambling Resources 

For Ontario Players:

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BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure. BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with Bally's. BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free)

For Alberta players:

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The Self-Exclusion Program lets you opt out of regulated online gambling in Alberta. The choice is yours, and the process is quick, straightforward, and secure. Self-exclusion is available for players and can be arranged online. Enrolling in the Self-Exclusion Program is separate from any self-exclusion you may have arranged directly with Bally's. The program is provided by the Alberta Gaming, Liquor and Cannabis Commission (AGLC). If you have any questions, visit selfexclusion.ca or call 1-844-468-8034 (toll-free)

Need more help? Our support team is available 24/7, and we’ll be happy to help you review your limits and provide the information you need.

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