What Is GeoComply and Why Do I Need to Be Geolocated?
GeoComply is the trusted technology we use to confirm that you're physically located in Ontario, where Bally Bet is fully licensed and regulated by iGaming Ontario (iGO). It performs a quick geolocation check when you try to play a real-money casino game or place a bet—helping us comply with provincial rules while keeping your experience smooth and secure.
-
GeoComply does not collect your personal data.
-
It only runs when necessary, such as during gameplay or bet placement.
-
It ensures you're playing legally—and gives you peace of mind while enjoying your favourite games.
What Is Geolocation?
Geolocation is the process of confirming your physical location through your device. Here's how it works:
-
On mobile devices, it uses GPS, Wi-Fi signals, and your network connection.
-
On desktop, it typically requires a browser plug-in and relies on your internet connection.
When you launch a real-money game or try to place a wager, a geolocation check will automatically run. If your location is successfully verified within Ontario, you're good to go!
A Few Important Notes:
-
You can browse the site, check promotions, and manage your account from anywhere in Canada, but placing a bet or playing for real money is only possible while physically located in Ontario.
-
If you're near the provincial border or traveling, your device might occasionally struggle to verify your location and you may receive a false failure. If this happens, please click here.
-
Not to worry—clearing your browser cache, restarting your device, or reconnecting to Wi-Fi usually does the trick.
Need help? Our support team is available 24/7 to get you back in the game!