A Loss Limit helps manage the amount you can lose while playing on our site. It considers any losses already incurred within the selected day, week, or month. Before confirming, you can review your current limit, the new weekly limit, past losses, and the remaining amount once the limit is set.

To set a Loss Limit:

• Log into your account.
• Click the ‘Menu’ button in the top left corner.
• Scroll down to ‘Play Responsibly.’
• Select ‘Safer Gaming Tools.’
• Choose ‘Loss Limits.’
• Select Daily, Weekly, and/or Monthly.
• Enter your desired dollar amount.
• Click ‘Save Loss Limits’ to proceed.
• Acknowledge that your new limit will include any previous losses from the selected period.
• Review your changes and click ‘Confirm.’

A Loss Limit will remain in effect indefinitely unless you choose to change or remove it. Any limit increase requires confirmation from your account.

To keep track of or view your Responsible Gaming limits, please go to:

•  Log into your account.
• Click on the ‘Menu’ button in the top left of your screen.
• Scroll down to ‘Play Responsibly’.
• Select ‘RG Limit History’.
• From there, you will be able to view the limits applied to your account within the past 12 months. You will see the Period, Limit, Status, and Date.

If you would like any more information about our Responsible Gaming policy and staying in control, you can check our full policy at https://on.ballybet.ca/responsible-gaming or contact Support via support@on.ballybet.ca or through our Live Chat service to the right of this page.