Staying in Control While You Play

At Bally Bet Sportsbook & Casino, we want you to have fun and enjoy gaming while always staying in control. Gambling should remain an entertaining and positive experience, so please take a moment to review these important tips.

Tips for Responsible Play

• Set limits for your deposits, wagers, and losses before you start playing.
• To learn more about setting limits, please visit our What is Responsible Gaming? page.
• Decide on a time limit for your gaming sessions and remember to take regular breaks.
• Don’t gamble if it interferes with your daily responsibilities.
• Avoid gambling if you are recovering from dependency or are under the influence.
• Never gamble as a way to try to recover losses.

What Bally Bet Offers to Support You

• Access to professionally trained staff available 24/7 to offer support and guidance.
• Our friendly Customer Support team is ready to assist anytime via live chat or email.
• Easy-to-use tools to manage your spending and session time—visit Account Limits in your account settings.
• Access to your full transaction history at any time: Menu > Wallet > History > Transaction History.

If you feel your gambling may be becoming a problem, click here. for information on recognizing signs of dependency and what to do next.

If you feel you or someone you know has a gambling problem or addiction and would like to obtain help, call 1-866-531-2600, text 'CONNEX' to 247247, or visit www.connexontario.ca/en-ca/. 

For more information on Responsible Gaming, click here to review our full policy.

We’re here to support you every step of the way!

BetGuard

BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure. BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with Bally's. BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free)