Bally Bet Sportsbook & Casino is dedicated to providing a safe and secure gaming environment for all our patrons.

We encourage responsible gambling by reminding you to take breaks, view gaming as entertainment rather than a source of income, set reasonable limits, and only wager what you can afford. By staying in control, we believe you'll have a more enjoyable experience on our site.

If you encounter any issues, please reach out to our Customer Support Team, and we’ll do our best to assist you.

To help you manage your gaming experience, we offer a variety of tools, including:

• Deposit Limits
• Loss Limits
• Spend Limits
• Session Limits
• Session Reminders
• Account Cool-Off
• Self-Exclusion
• Account Closure

For more information on our Responsible Gaming policy, please visit https://on.ballybet.ca/responsible-gaming.

If you feel you or someone you know has a gambling problem or addiction and would like to obtain help, call 1-866-531-2600, text 'CONNEX' to 247247, or visit www.connexontario.ca/en-ca/.  

If you have any questions, please feel free to reach out to our customer service team via live chat. You can also email us at support@on.ballybet.ca. We're here to help!