Trouble Loading Your Games? 

We’re sorry you're having trouble loading your games. Let’s get things running smoothly again with these easy troubleshooting steps.

Why Won’t My Games Load?

Loading issues are often caused by cached data or a weak connection. Try clearing your browser’s cache and cookies, or reinstalling the app on your mobile device. Make sure your browser or app is updated to the latest version for better connectivity.

What If the Loading Bar Gets Stuck?

A slow or unstable internet connection may cause the loading bar to freeze. Clear your browser cache or reinstall the app and try again.

How Do I Check My Internet Speed?

Search online for “Speed Test” to quickly measure your connection speed. Slow speeds or ongoing network maintenance can affect game loading times. It’s also a good idea to check your router or modem—try power cycling it by switching it off for 15-30 minutes and then turning it back on.

Need help? If you’ve tried all of the above and the issue persists, or have any questions, we're available 24/7 and here to help!