At Bally Bet Sportsbook & Casino, we want to make sure you receive important updates about your account, such as withdrawal messages, login confirmations, and exclusive promotions.

To ensure our emails reach you, add us to your 'Safe Senders' list. Spam filters may block our messages, so adding us as a trusted sender guarantees you stay informed. If our emails end up in your 'Junk' or 'Spam' folder, mark them as 'Not Spam' to prevent this from happening again.

Follow the simple instructions below to add us to your Safe Senders list based on your email provider:

Hotmail (Windows Live)
Open an email from us, click the three dots in the top-right corner, and select Add to Safe Senders.
Yahoo Mail (YMail)
Open an email from us, click the three dots in the top-right corner, and select Add sender to Contacts.
Google Mail (Gmail)
Open an email from us, click the three vertical dots next to the reply button, and select Add [email] to Contacts.
AOL Webmail
Open an email from us, click Add Contact, and save.
AOL Desktop
Hover over the sender’s name in an email and select Add to Contacts.
Outlook
Right-click an email from us and select Add to Outlook Contacts.
Windows Mail
Open an email, right-click on the sender’s address, and select Add to Contacts.
Apple Mail (Mac)
Open an email from us and hover over the sender's email to click Add to Contacts.
Apple iPhone / iPad
Open an email from us, tap the sender’s name, and select Add to Contacts.

Adding us to your Safe Senders list ensures that you never miss important updates!

If our emails still end up in your 'Junk' or 'Spam' folder, contact your email provider for further help.

To subscribe or update your email preferences, go to:
Menu > Account > My Details > Communication Preferences > Update Preferences.

For further assistance, reach out to our 24/7 Customer Service Live Chat. We’re here to help!