Location Issues When Using Third-Party Connections

If you’re using a third-party internet connection—such as public Wi-Fi or a work network—your location might display as being outside of Ontario.

How to Ensure Accurate Location Detection

To avoid this issue, we recommend using your personal modem, home Wi-Fi, or cellular data for the best results with location verification.

Disable Proxy Servers for Accurate Location

If you’re connected through a proxy server, please disable it before visiting our site. Proxy servers can hide your true location, which interferes with our ability to verify where you are.

Be Cautious with Wi-Fi Hotspots

Also, please note that Wi-Fi hotspots may not always provide accurate location information and could impact your internet connection.