How Email Transfer Works

Email Transfer is a feature of Interac e-Transfer where you receive a notification by email or SMS when a transfer is pending your acceptance. You will be required to answer a security question before the funds are deposited. This means the withdrawal will not be automatically deposited in your bank account.

How to Accept Your Funds

1. When your withdrawal is approved, you’ll receive an email and SMS with instructions to accept the transfer.
2. Log in to your online banking portal and follow the instructions provided.
3. Answer the security question to complete the transfer.
4. Once accepted, your funds will be credited to your bank account within 1–3 business days.

For more information, please visit the Interac site by clicking here.