We've made it simple and seamless to deposit and withdraw funds using Interac e-Transfer, a fast, secure, and convenient way to manage your gaming account through online banking.
Depositing with Interac e-Transfer
To add funds to your account, follow these steps:
1. Go to Menu > Wallet > Deposit.
2. Select Interac e-Transfer as your deposit method.
3. Enter or select the amount you wish to deposit.
4. You will be redirected to the Request Your Money page, where you can select your financial institution.
5. Log in to your online banking account and review your deposit details.
6. Click Send Money to complete the transaction.
7. A confirmation page will appear, and once your deposit is processed, a pop-up notification will confirm that your funds are available.
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Withdrawing Funds with Interac e-Transfer
Before withdrawing, you must have previously made a successful deposit using Interac e-Transfer. We also recommend enabling the Auto Deposit feature for faster transactions.
To withdraw funds, follow these steps:
1. Go to Menu > Wallet > Withdraw.
2. Select Interac e-Transfer.
3. Enter your email address.
4. Enter the amount you wish to withdraw based on your available funds.
5. You will be redirected to the Request Your Money page, where you can select your financial institution.
6. Choose between Auto Deposit or Email Transfer to complete your withdrawal.
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Deposit & Withdrawal FAQs
How long does it take for a deposit or withdrawal to process?
Deposits: Usually instant but can take up to 30 minutes, depending on your financial institution.
Withdrawals:
       Auto Deposit: Almost instant but may take up to 24 hours, depending on your bank.
       Email Transfer: Can take 1 to 3 business days to reach your account.
To check the status of your withdrawal, please go to Menu > Wallet > Transaction History.

What are the minimum and maximum amounts I can deposit or withdraw?
Minimum: $10.00 per transaction.
Maximum: $10,000.00 per transaction.

What if my financial institution is not listed?
Interac e-Transfer supports many Canadian banks. If your institution isn’t listed, you’ll need to use an alternate payment method.

Are there any fees for using Interac e-Transfer?
Your financial institution may charge a fee for using Interac e-Transfer. Please check with them directly.

How do I change and/or update my Interac e-Transfer account?
Go back to the Deposit screen and select the new financial institution you wish to deposit with. After selecting your new banking method, enter your updated online banking credentials.

Why isn’t my Interac e-Transfer processing?
• Possible reasons include:
• Insufficient funds in your bank account.
• Incorrect payment details entered.
• Pending verification on your Bally Bet account.
• Your deposit or withdrawal amount is outside the allowed limits.

How can I check the status of my deposit or withdrawal?
Go to Menu > Wallet > Transaction History to track your transactions.

What should I do if I don’t see Interac as a payment option?
Try uninstalling and reinstalling the Bally Bet Sportsbook & Casino app. If the issue persists, contact us.

If you have any questions or experience any issues with your deposit or withdrawal, our friendly Customer Support Team is available via Live Chat to help.