Can I remove myself from Self-Exclusion?
Removing yourself from the Self-Exclusion list is a significant and personal decision, just as joining it was. At Bally Bet Sportsbook & Casino, we want to support you every step of the way on your journey toward responsible gaming and well-being, including if and when you're ready to return.
How Self-Exclusion Removal Works
In most cases, removal from the Self-Exclusion list can only happen after the full duration you originally selected—whether that’s 6 months, 1 year, or 5 years—has passed. This waiting period helps ensure you have enough time and space to focus on your well-being and regain control of your gaming habits.
Accessing Help and Resources
The Self-Exclusion program is created with your well-being in mind. We’re here to help you make the best choices for yourself, at your own pace. If you’re ever uncertain or would like to talk to someone, remember that professional support is always available—you are not alone on this journey.
For immediate help with a gambling problem:
- Call Connex at 1-866-531-2600
- Text 'CONNEX' to 247247 (standard rates may apply)
- Visit: https://www.connexontario.ca/en-ca/
For more resources and responsible gaming information:
Need help? We're available 24/7 and here to help!
BetGuard
BetGuard lets you opt out of all regulated online gambling in Ontario. It’s your decision and it’s both simple and secure. BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with Bally's. BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free)