Thanks for submitting your documents, you're almost there! 

Account verification is an important step that protects your account, safeguards your funds, and ensures we meet regulatory requirements as a licensed operator. Once everything's submitted, our Verification Team handles the rest. Here's everything you need to know about what happens next.

How long does verification take?

The review usually takes up to 72 hours. If you have a pending withdrawal, your funds may take up to an additional 24 hours to release once your account is verified.

Will I get updates during the process?

We know waiting isn't fun, and we're working hard to get you verified as soon as possible. Your documents are reviewed by a specialized team, which means Customer Support isn't able to provide updates while your documents are being checked. Rest assured, our team is working as quickly as possible to complete review.

How will I know when I'm verified?

You will receive an email from us as soon as your verification is complete, or if we need any additional information from you. Keep an eye on your inbox (and your spam folder, just in case).

We appreciate your patience and understanding!