Troubleshooting

• How do I clear my cache and cookies?

Geolocation

• How do I install the Geo-Location Plug-in?
• Uninstalling Geolocation Plugin
• How do I enable pop-ups?
• Why can't I be located using my mobile device?

• Introducing GeoGuard Location Validator!
• What is Geo-Comply/Geo-Location?
• Where can I access my account from?
• I'm in Ontario but it is showing I am located outside of the region. What can I do?

Game Issues

• My game is frozen. What should I do?
• My game says “Session Expired”. What is this?

App Issues

• I have a question about the BallyBet App

• How do I clear Temporary Internet Files and Cookies in the App?
• Why is my app asking for permissions?