Troubleshooting

• Understanding Error Codes 211 & 212: What They Mean and How to Fix Them
• Game Loading Issues
• Is my device compatible?
• How to Enable Pop-Ups
• How to Clear Cache and Cookies on Desktop and Mobile Devices?
• How to Disable Blocked Software for Geolocation (Mac & Windows)

See all 9 articles

About the App

• App Beta Mode: What Is It and How to Switch Back to Legacy Sportsbook
• Are All Games Available on the App-and Do I Need to Download Them?
• How do I delete the app?
• How do I use Touch ID?
• Is my device compatible?
• Why is my app asking for permissions?

Game Issues (Casino)

• My game is frozen. What should I do?
• Why can’t I find a game on my device?
• My game says “Session Expired”. What is this?
• I got 21 when playing blackjack and so did the dealer. Why didn't I win?