What is a Session Limit?
A Session Limit is a Responsible Gaming tool designed to help you manage your playing time on our site by allowing you to set a specific time limit within a 24-hour period. This limit takes into account any time you have already spent on the site in the past 24 hours.
The session limit is daily and can be set for anywhere between 30 minutes and 2 hours.
When you choose your desired Session Limit, you will be prompted to review and confirm your selection, which will be activated immediately upon clicking 'Confirm.' The limit takes effect as soon as you log in. For example, if you've already been logged in for 30 minutes and set a 1-hour session limit, you will have only 30 minutes left to play until the limit resets.
A Session Limit restricts your playtime to the selected duration, with session times calculated cumulatively over 24 hours. For example, if you have a 30-minute limit and play for 10 minutes in the morning, you'll have 20 minutes remaining for the day. Once you reach your limit, you'll be logged out until the limit resets.
A Session Limit will run indefinitely unless you choose to change or remove it.
For example, if you reduce your Session Limit from 1 hour to 30 minutes, the new limit will take effect immediately upon selection.
If you choose to increase or remove your Session Limit, you'll need to wait for the current limit to expire before the new limit takes effect. For example, if you're changing your limit from 30 minutes to 1 hour, a notification will indicate the date and time when the new limit will be active.
You can find information on how to set a session limit here.
If you would like any more information about our Responsible Gaming policy and staying in control, you can check our full policy at https://on.ballybet.ca/responsible-gaming or contact Support via support@on.ballybet.ca or through our Live Chat service to the right of this page.